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Dear LowCostDomains.ca customer,
We have some important changes about your service from us to share with you. We have made the decision to migrate your domain registration services from LowCostDomains to easyDNS. easyDNS is a long term partner of LowCostDomains and we decided it was time to see our customers transitioned to an entity who had the scale and customer service we felt was needed.
To that end we have entered into agreement to see easyDNS assume responsibility to manage your domains. We have strong faith in their team to raise the bar as a service provider to serve your needs.
Over the next few weeks your domains will be imported into the easyDNS control panel platform, giving you complete control over managing all aspects of your domain name. You’ll be able to update your DNS settings, modify your nameservers, and even add email forwarding and numerous other functions.
You will also have access to live telephone and email support, 7 days a week, 362 days a year (they close Easter, Christmas and New Years).
We hope to move the .CA domains over to our platform on Thursday March 26th, 2020. The remainder (.COM/.NET/.ORG/.BIZ/.INFO) should follow in the ensuing weeks.
You will receive a follow-up email from easyDNS as your domains are cutover to the easyDNS system. This welcome email will contain relevant links to our online help section, a quick-start explainer video for navigating the easyDNS dashboard, and contain information on how to get in touch with support.
Who is easyDNS?
easyDNS Technologies Inc. is a Toronto-based domain registrar, managed DNS provider, web and email hosting provider. They have been in business since 1998, have over 300,000 domains under management, and clients in over 100 countries worldwide. Their clients range from government, enterprise, public sector and publicly traded businesses, to small and medium companies, tech start ups, authors, artists, rock stars.
easyDNS has several other registrars in the past and in all cases they successfully migrated the entire customer base to their system with zero disruption and while maintaining 100% continuity of services.
Co-founder and CEO Mark E. Jeftovic wrote the book on “Managing Mission Critical Domains and DNS” (literally), is a current director to the Internet Society Canada Chapter and has served on the board to the Canadian Internet Registration Authority (CIRA).
We would like to assure you that you will be in good hands as your domains enter a new era of Power & Freedom(tm). If you have any questions or concerns ahead of the launch, please feel free to reply to this email or reach out to either team.
The easyDNS Team. email@example.com
The LowCostDomains Team firstname.lastname@example.org
+1 (416) 443-7935
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